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Elevating experience of Student and Staff

Navigating Digital Complexity in Universities

Elevating experience of Student and Staff

Universities are complex ecosystems with diverse stakeholders—students, faculty, staff, and alumni—each with unique digital needs. Siloed systems and legacy infrastructure make seamless experiences challenging. From admissions to alumni engagement, IT must balance innovation, security, and accessibility in a rapidly evolving digital landscape.

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Bridging the Digital Divide:
Creating Seamless University Experiences in a Complex Ecosystem

With deep expertise in the higher education sector, we deliver technology solutions to enhance student and staff experiences across the entire academic lifecycle. Our solutions optimise operations, personalise learning, and boost engagement.

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Consulting

Consulting

Optimise your technology strategy with Application Portfolio Rationalisation, Architecture as a Service, Solution Consulting and Technology evangelism. We utilise industry frameworks (CAUDIT, UCISA, EUNIS & EDUCAUSE business capability, Data reference, Application Reference and Technology reference model) as well as technology frameworks (Salesforce Education Model, and Microsoft’s Higher Ed Accelerator) to align business strategy with technology capabilities.

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Next-Gen App Development

Next-Gen App Development

Enhance student experiences with Web & Mobile Apps, Admissions, Enrolment & Donor Portals, and Low-Code Student Support Solutions for faster service delivery. Develop Custom LTI (Learning Tools Interoperability) for seamless edtech compatibility and create personalised, AI-driven student engagement that improve retention and success.

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Enterprise Solutions

Enterprise Solutions

Streamline Recruitment, Admissions, and Alumni Engagement with CRM & Marketing Automation, Student Management System, and Case Management System to enhance communication and engagement. Leverage Microsoft Teams for Teaching to enable collaborative learning environments, integrate workflows with student records systems, and provide faculty and student success dashboards for real-time insights.

Enabling Services

Integration

Integration

Connect university systems through SMS-LMS integration, Allocate+, TimeEdit, CRM, and other platforms, ensuring seamless data exchange. Gain expertise in Application Integration, Data Integration, and API Management to break down silos and enhance operational efficiency.

Data

Data

Unlock actionable insights with Data Engineering, Data Lake Implementation, and Data Visualisation to support data-driven decision-making. Use Predictive Analytics and AI-powered Insights to improve student outcomes, optimise resource allocation, and enhance institutional planning.

Cloud

Cloud

Drive digital transformation with Cloud Assessments and Migrations to establish a scalable, cost-effective infrastructure. Implement multi-cloud strategies, serverless computing, and security best practices to ensure compliance and resilience.

AI-Powered Automation

AI-Powered Automation

Boost efficiency with AI Agents and Virtual Assistants that streamline student and staff interactions. Automate student enquiries, course selection, and administrative workflows, improving response times and operational agility.

Technologies that help us deliver engaging students and staff solutions

Insights

Insights

Streamlined Student Enquiry & Case Management

Streamlined Student Enquiry & Case Management

Enhance student interactions with centralised platforms, AI-driven chatbots, and self-service tools for streamlined enquiry management. By integrating seamlessly with SMS, CRM, and LMS, students receive efficient responses, while real-time analytics and mobile access improve tracking and support.

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Empowering Indigenous Student Management

Empowering Indigenous Student Management

Support Indigenous student success with a centralised database, program tracking, and cultural support platforms. Our solution enables engagement monitoring, scholarship management, and compliance tracking, enabling institutions to enhance support, measure impact, and strengthen community connections.

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Streamlined Student Grade Moderation

Streamlined Student Grade Moderation

Simplify grade moderation with centralised submission portals, automated approval workflows, and policy compliance checks. Our solution ensures secure data handling, seamless integration with SMS and LMS, real-time analytics, and transparent audit trails, allowing institutions to gain deeper insights while maintaining accuracy and efficiency.

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Ready to transform your business with solutions driven by empathy, excellence, and innovation?

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